Don’t Walk Into That Call Cold

If a Cafcass officer rings, Social Services schedule a meeting, or your child’s school raises a concern — what you say (or don’t say) becomes evidence.
We help you prepare, respond, and follow up — so your child’s interests, and your position, are protected.

When This Service Is Needed

You’ve received a call, report, or meeting request from a professional and don’t know how to respond.
We help you prepare for and manage communication with:

  • Cafcass – Safeguarding calls, Section 7 interviews, addendums

  • Social Services / Local Authority – Home visits, PLO meetings

  • IRO Reviews – Looked After Child assessments

  • Schools – Safeguarding (DSL), SEN disputes, attendance issues

  • CAMHS, GPs, or psychologists – Reports used in family proceedings

  • Contact Centres – Behavioural observations

  • Police – Domestic incident logs or welfare callouts affecting contact

Why This Matters

Mistakes in these conversations or documents can seriously damage your case.
Here’s what can go wrong — and how we help prevent it:

  • Speaking off the cuff → Your words may be twisted or misquoted
    → We help you prep language and focus every answer on your child

  • No written follow-up → Later claims say you didn’t raise key concerns
    → We help you draft confirmation/correction emails as evidence

  • Inaccurate Section 7 or SW report → The judge reads this before you’re even heard in court
    → We create structured, page-referenced responses

  • Poor safeguarding response → May lead to contact being restricted
    → We draft calm, child-focused position statements and action plans

What You Get

  • Prep Call (30–45 min)
    Get clarity on what to expect, what to say, and what to avoid — all framed around your child’s wellbeing

  • Meeting Script / Key Points Sheet
    Bullet-point prompts you can keep in front of you during the meeting or call

  • Follow-Up Email Template
    Lock in what was said and correct any misrepresentations — in writing

  • Report Response Pack
    A structured challenge to any inaccurate report, with page references and corrections

  • Multi-Agency Log & Evidence Tracker
    Track what professionals said, promised, or delayed

  • Escalation Guidance
    Know when and how to move to complaints, the ICO, Ombudsman, or court

Common Scenarios

  • You’ve got a Cafcass call tomorrow and don’t know what they’ll ask

  • A Social Worker visit just happened, and the notes misrepresent you

  • A school safeguarding lead refuses to release information

  • A psychologist has written something harmful — and you need to respond

  • A police welfare call has been logged and the other side is using it against you

Package Pricing

Prep & Script Call
For upcoming calls or interviews
Includes 45-min call, PDF key points sheet, and follow-up email template
£75

Report Response Pack
For inaccurate Cafcass, Social Services, or school reports
Includes prep call and written response (up to 4 pages)
£175

Multi-Agency Support Pack
For ongoing involvement with multiple agencies
Includes everything above plus tracker and escalation roadmap
£300

Rush delivery (<48h): +£50. No VAT.